Privacy Policy

1. Scope and Operator

This Privacy Policy explains how the ASSCENSION® website and online store collect, use, disclose, retain, and protect personal information. ASSCENSION® is a trade name operated by a Florida sole proprietor. In this policy, “ASSCENSION®,” “we,” “us,” and “our” refer to the website and its operator.

This policy applies to information collected through this website, the online store, forms, communications, and related services. It does not govern third-party websites or services that maintain their own privacy policies.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Contact and identity information: name, email address, phone number, billing and shipping address, and account information.
• Order and transaction information: products ordered, order value, delivery status, returns or issue history, discount use, and customer-service records.
• Payment information: payment tokens, transaction identifiers, billing details, and payment status. Payment providers generally process complete card information directly.
• Device and usage information: IP address, browser, device identifiers, pages viewed, referring URLs, cookie data, and interaction events.
• Communications: messages, form submissions, reviews, support requests, photographs, videos, and other information voluntarily provided.
• Age and eligibility confirmations: statements confirming that a visitor or customer is at least 18 years old and legally eligible to purchase.

Because ASSCENSION® sells adult-wellness products, order and communication details may be sensitive or permit sensitive inferences. We limit their use to legitimate business, support, security, compliance, and fulfillment purposes.

3. How We Use Information

We may use personal information to:

• process payments, fulfill orders, deliver products, and communicate about purchases;
• answer questions, provide support, investigate delivery or product issues, and maintain records;
• operate, secure, troubleshoot, analyze, and improve the website and services;
• detect fraud, misuse, security incidents, chargeback abuse, and unlawful activity;
• send marketing communications when permitted, subject to available unsubscribe rights;
• comply with tax, accounting, recordkeeping, legal, regulatory, and law-enforcement obligations;
• establish, exercise, or defend legal claims; and
• carry out other purposes disclosed when information is collected or with consent.

4. How We Disclose Information

We may disclose information to service providers and other parties that help operate the business, including website hosting and commerce platforms, payment processors, fraud-prevention providers, shipping carriers, fulfillment services, email providers, analytics providers, professional advisers, insurers, and cloud or security vendors.

We may also disclose information when reasonably necessary to comply with law, court process, government requests, protect rights or safety, investigate fraud or misuse, enforce agreements, or complete a merger, financing, sale, transfer, or reorganization of all or part of the business.

We do not knowingly sell personal information for money. Certain cookies, analytics tools, or advertising technologies may constitute “sharing,” “sale,” or targeted advertising under some privacy laws depending on how they are configured. Where legally required, applicable opt-out rights will be honored.

5. Cookies, Analytics, and Similar Technologies

The website and its providers may use cookies, pixels, local storage, and similar technologies for essential operation, shopping-cart functionality, security, preferences, analytics, performance, and permitted marketing.

Browser controls may allow you to block or delete cookies, but doing so can impair checkout, account, cart, or security functions. Where required, consent or preference tools may be offered. We process recognized opt-out preference signals, such as Global Privacy Control, when required by applicable law and technically supported.

6. Privacy Choices and Rights

Depending on your jurisdiction and whether a particular law applies to our business, you may have rights to request access, correction, deletion, portability, restriction, or information about disclosures; to opt out of certain targeted advertising, sale, or sharing; and to appeal a denied request.

To submit a privacy request, email info@ASSCENSION.com with the subject line “Privacy Request.” We may verify identity and authority before acting. We will not unlawfully discriminate against a person for exercising an applicable privacy right.

You may unsubscribe from promotional emails using the link in the message. Transactional and service communications may continue when necessary.

7. Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfillment, support, accounting, tax, fraud prevention, dispute resolution, legal compliance, and enforcement. Retention periods vary by data type, business need, legal obligation, and risk.

Information may be deleted, de-identified, or aggregated when it is no longer reasonably needed, subject to backup and legal-retention practices.

8. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information and the size of the business. No website, transmission, payment system, or storage method is completely secure, and we cannot guarantee absolute security.

Customers are responsible for protecting account credentials, devices, email accounts, and delivery information and for promptly notifying us of suspected unauthorized activity.

9. Adults Only and Children’s Privacy

The website and products are intended only for adults aged 18 or older. We do not knowingly collect personal information from children. A parent or guardian who believes a child supplied information should contact us so that we can evaluate and delete it where appropriate.

10. International Visitors

Information may be processed or stored in the United States and other locations used by our service providers. Those locations may have privacy laws different from the visitor’s jurisdiction. Where applicable, we use legally recognized mechanisms or rely on permitted bases for cross-border processing.

11. Changes to This Policy

We may update this Privacy Policy to reflect business, legal, technology, or service changes. The updated version will be posted with a revised effective date. Material changes may be communicated through the website or another reasonable method when required.

12. Contact

Privacy questions and requests may be sent to info@ASSCENSION.com. Please do not send complete payment-card numbers, government identification numbers, passwords, or unnecessary sensitive medical details by email.